Casa Maistra in Rethymno Crete
Thank you for your interest in Casa Maistra Residence. We hope this message finds you and your loved ones healthy and safe.
As you may know Greece has become a model in the management of this pandemic, acting quickly and efficiently. We are ready now to welcome guests to enjoy our country and at the same time feel safe. Casa Maistra Residence fully complied with the National operating “Health First” protocol and offers relaxing and safe holidays with precautions that protect our guests and staff, without losing the sense of Cretan hospitality.
Some of our practices that are implemented to protect you during your stay are:
· Training of the staff regarding Covid-19 health & safety protocols.
· Guests and employees must practice social distancing.
· Hand sanitizer and gloves will be available in key places.
· Enhanced apartment cleaning before check in using Covid-free certified products and cleaning in high temperatures of all bed linen, towels and fabrics.
· Extended check in time at 3pm and check out at 11am (if there is no one-day interval between bookings) to ensure ample time for thorough cleaning
· Avoiding apartment cleaning during your stay to minimize contact (we provide you however all the facilities you need and linen for changing whenever you wish)
· A complete medical kit will be available on request.
We have also amended our cancellation policy and more flexible policies apply. For more information on our practices please feel free to contact us
Looking forward to having you here and making you feel relaxed, safe and welcome!